FAQ
What happens when you reach out?
If you're weighing up that first message, here's exactly what to expect, and answers to the questions clients and parents ask me most.
If you're weighing up that first message, here's exactly what to expect, and answers to the questions clients and parents ask me most.
You reach out
Leave your details on the callback form. No referral needed, and no paperwork to start.
I call you back within 24 hours
A free, no-obligation phone consultation: a relaxed chat about what's going on for you or your child, which support fits, and whether I'm the right fit. No pressure to commit.
We book your first appointment
A 50-minute session, and I come to you: your home, your workplace, school, or the community. This one is about getting to know you on your terms, not testing you against a checklist.
Ongoing support
We set goals together and work at your pace, adjusting as we go.
NDIS, private clients, referrals, and how soon we can start.
No. I work with NDIS participants and private clients: children, young people, and adults. New Leaf Allied Health Services Pty Ltd is an unregistered NDIS provider offering services to self-managed and plan-managed NDIS participants. We are currently unable to provide services to NDIA-managed participants.
Yes. You don't need an NDIS plan to book.
Not to get started. You can request a free phone consultation with me directly. GPs, paediatricians, psychiatrists, and support coordinators can also refer through my referral form.
I'm currently accepting new clients. Once you leave your details, I'll call you back within 24 hours for your free phone consultation, and we'll book your first appointment from there.
How long they run, where we meet, and what a first session looks like.
The first appointment runs 50 minutes, face-to-face, wherever you're most settled. Ongoing sessions are the same length unless we agree something different.
Wherever you feel most settled: your home, your workplace, school or kindy, or out in the community. I'm fully mobile, so there's no clinic and no unfamiliar waiting room.
It's about connection, not assessment under pressure. I follow your lead, get to know how you experience the world, and start building trust. There's no checklist you have to pass.
That's okay, and it's expected. I never force, push, or talk anyone through a meltdown as if it's misbehaviour. Regulation comes first, always. A hard moment is information, not a failure.
Ages, pacing, how progress is measured, and fees.
I have clinical experience across ages 0 to 65, including Autistic people, ADHD, Global Developmental Delay, Intellectual Disability, and a broad range of sensory profiles.
There's no fixed program or set number of sessions. It depends on you and your goals, and we review it together as we go. I'll always be honest about what I think is useful.
Against the goals we set together and what matters to you, not against a developmental milestone chart. Progress is built on strengths, not deficits.
The first phone consultation is free. New Leaf Allied Health Services Pty Ltd is an unregistered NDIS provider offering services to self-managed and plan-managed NDIS participants. We are currently unable to provide services to NDIA-managed participants. Medicare rebates may be available with a referral or care plan from your GP. For private clients, I accept all private health insurances, and private self-pay is welcome. I'll confirm fees with you upfront, before anything begins, so there are no surprises. Everyone is welcome.
Free one-page guides on the questions that come up most, written to be read in a few minutes and shared with whoever else needs them.
What occupational therapy is, and what to expect from a first assessment.
How the nervous system takes in the world, and what helps it settle.
Practical strategies for the tasks that make up a day.
Working with the systems around you, in plain language.
A phone consultation is the simplest place to start. If you're a GP, paediatrician, or support coordinator, you can send a referral instead.
Book a free phone consultationNo paperwork · No pressure · Free 24-hour callback
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